Shipping and Duties

SHIPPING AND DUTIES

We ship worldwide from Bali, Indonesia with FedEx and charge a flat rate of £10 for standard or £15 for express delivery. We also offer free worldwide shipping on orders over £100.

Please note any import tax or duty charges that may occur at customs are not included in the sales or shipping costs and are the responsibility of the customer. We will not cover these costs.

We are unfortunately unable to to confirm such charges as each country has it's own rules and regulations regarding importing goods and these may change at any time. Please contact your local customs/tax office for further details.

We cannot ship to PO box addresses.

Orders will be processed and shipped within 2 working days. No shipments are made on weekends or public holidays.

Standard shipping takes between 4-7 business days depending on your location and delivery type. Please note this is in addition to processing times.

You will receive an automated email from FedEx with tracking once your order is dispatched. Please note this may go to your junk/spam folder. 

Nuri will not be held responsible for any delayed, damaged or lost packages. Please contact the courier directly for more information.

If you have entered an incorrect shipping address, made an order by mistake or wish to change your items, please contact us as soon as possible. Once an order has been made and/or processed, we may not be able to amend or cancel it. Any extra shipping costs due to inaccurate information will be the responsibility of the customer.

For any further information regarding shipping and duties, please contact us and we will be happy to help.